The Next-Generation Digital Experiences

News & Events

27/08/2024

The Next Generation Digital Customer Experiences

In today’s competitive retail landscape, how can businesses effectively blend online and offline touchpoints to create a seamless omnichannel experience? This question is at the heart of every retailer’s strategy. Modern, digitally savvy customers demand more. M-Cube’s mission is clear: help retailers design and implement next-generation digital experiences. These experiences captivate and convert.

By blending Digital Signage, in store Music and content creation into an Omnichannel strategy, M-Cube enhances every moment spent in-store. Our approach extends beyond just in-store solutions. We bridge the gap between online and offline worlds. This enables retailers to deliver consistent and compelling messages across all customer touchpoints.

The importance of these advancements was highlighted during the Samsung Synergy Event Powerd By Salesforce Partners on June 27, 2024.  The event took place at the amazing Samsung KX location in London. Here we had the great opportunity to discuss omnichannel solutions and their development in retail. 

 

M-Cube Global Strategic Partnerships

As Alexios Blanos, Business Director M-Cube UK stated: “One key differentiator for M-Cube is its strategic partnerships with industry giants like Samsung and Salesforce. 

As a global partner to both companies, M-Cube deploys innovative solutions worldwide. The partnership with Samsung integrates high-quality digital displays and cutting-edge technology into retail spaces. These create visually stunning and interactive environments. They enhance the omnichannel digital experience. Meanwhile, the collaboration with Salesforce brings powerful CRM and cloud solutions into the retail journey. This allows for more personalised and effective customer engagement”.

 “An example of this innovation is the Cloudshelf solution – follows Alexios – Cloudshelf showcases M-Cube’s commitment to going beyond traditional Digital Signage. With Cloudshelf, retailers manage not just standard displays but also interactive elements that connect directly to e-commerce platforms. This creates a seamless integration of online and offline shopping experiences. It further enhances the omnichannel digital experience”.

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