Environment, Social and Governance

Introduction to M-Cube's ESG Commitment

At M-Cube, we are steadfast in our commitment to conducting business in a responsible and sustainable manner. Our dedication extends across various crucial areas, including environmental sustainability, social responsibility, and ethical business practices. We firmly believe that by integrating these principles into our operations, we can contribute to positive change and create enduring value for our stakeholders. Explore our ESG initiatives as we strive to make a meaningful impact on the world, aligning our business practices with the broader goals of environmental stewardship, social well-being, and ethical integrity.

Download here our Corporate Social Responsability Policy to delve deeper into our commitment to responsible and sustainable business practices.

 

EcoVadis Sustainability Recognition

M-Cube proudly aligns itself with EcoVadis, one of the world’s largest and most trusted providers of business sustainability ratings, boasting a global network of over 100,000 rated companies. EcoVadis employs a comprehensive evaluation system covering 21 CSR indicators across four main themes: Environment, Labour and Human Rights, Ethics, and Sustainable Procurement.

In December 2023, after a thorough assessment of our policies, Key Performance Indicators (KPIs), targets, and overall performance, EcoVadis  awarded M-Cube the  Bronze Medal. This recognition underscores our commitment to sustainability across various aspects of our business and serves as a testament to our dedication to responsible and ethical practices. We proudly view this achievement as a milestone in our ongoing journey towards greater environmental consciousness, social responsibility, and ethical governance.

Download here our EcoVadis Susteinability Recognition

Environment

At M-Cube, we are continually reinforcing our commitment to environmental sustainability.

All our actions, operations, and business practices are grounded in sustainability principles, thereby minimizing environmental impact.

 

Since 2022  we have partnered with Reforest’Action to offset our emissions by reforesting parts of the world.

So far, we supported reforestation programs across Spain, Portugal, Germany, Italy, France, the Netherlands, China, and Brazil, planting 22,175 trees  storing approximately 3,326,250 tons of CO2.

We also strongly encourage sustainable mobility within the Group and are improving the monitoring of the company’s performance in waste management and pollution reduction through the implementation of indicators.

 

For the year 2022, the results obtained from the calculation of our carbon footprint are as follows:

Scope 1: 208 ± 31 tCO2e;

Scope 2: 109 ± 17 tCO2e;

Scope 3: 80,903 ± 15,725 tCO2e;

Total: 81,220 ± 15,773 tCO2e (with an estimated error of 19%).

Our goal is to reduce overall emissions following the implementation of our impact reduction plan and bring the assessment error as close to zero as possible through a dedicated data management project for monitoring activities relevant to sustainability.

This represents a further step in long-term sustainability, aiming to bring our company closer to the significant goal set for the next few years: to become a zero-carbon footprint company.

Social

Our values-based behavioral framework has evolved through a collaborative, bottom-up process involving every M-Cube employee. Each individual has played a crucial role in defining our core principles.

 

Vision

To stand out as the leading company in connecting brands with their customers through the emotional power of unique digital experiences.

 

Mission

We aim to be the trusted partner in delivering transformational retail experiences through cutting-edge digital solutions and unmatched creativity. Our commitment extends to having a successful and sustainable impact on our people, our customers, and our industry.

 

Values

People First

Placing the well-being and growth of our team at the forefront of our decisions.

Customer Centricity

Focusing on understanding and exceeding the expectations of our clients.

Innovation

Embracing creativity and forward-thinking to drive continuous improvement.

Sustainability

Actively contributing to a sustainable future.

 

To learn more, please download our Code of Conduct & Ethics.

 

Health and Safety Policy

The safety and well-being of our workforce, employees, and partners are paramount. Our Health and Safety Policy is crafted with the primary goal of maintaining a secure and healthy working environment. We are dedicated to preventing and reducing risks to ensure the physical and mental well-being of everyone involved in our operations. This policy outlines our commitment to compliance with health and safety regulations, the implementation of proactive measures, and continuous improvement initiatives. Through rigorous risk assessment, training programs, and the promotion of a safety-first culture, we strive to create a workplace where everyone feels protected and valued.

Download here ourHealth & Safety Policy to explore the detailed framework we have established to safeguard the health and safety of our entire community.

 

Gender Equality Policy

M-Cube is committed to promoting an inclusive and respectful work environment where every individual has the same opportunities for growth and achievement.
We firmly believe that gender equality is not only a right, but also a core value that enriches our team and improves the quality of our results.
Through transparent policies and concrete actions, we are committed to ensuring that all employees, regardless of gender, have access to resources, advancement opportunities and a fair and non-discriminatory working environment.
Our Italian legal entity, M-Cube Spa, has adopted the Gender Equality Policy based on the UNI/PdR 125:2022 standard with the aim to extend it to all countries we operate in.
This Policy is addressed to all employees and shared with all stakeholders, suppliers and customers, with the aim of having a greater impact on their own value network and being a point of reference for other companies.

Download here our Gender Equality Policy

Through the form available here, it is possible to forward to the Steering Committee (Comitato Guida) of M-Cube Spa. reports on facts and events in contradiction with the principles of gender equality contained in the UNI/PdR 125:2022.
M-Cube Spa uses the whistleblowing channel for handling reports in order to guarantee the right to anonymity and confidentiality regarding the sender and the information contained therein.

Whistleblowing

If you are concerned about a serious violation of laws or regulations within M-Cube click here to report it:

Governance

Quality 

Our structure is meticulously designed to ensure consistency in service quality and the adherence to agreed values across all M-Cube member firms worldwide.

All our members are dedicated to conducting operations in accordance with a shared set of values, standards, and service quality expectations.

Explore our Quality Policy for a detailed overview of our commitment to service excellence and standards.

Since March 2022, all M-Cube entities proudly hold ISO 9001 demonstrating our dedication to maintaining high-quality standards globally.

 

Information Security Management System (ISMS)

We have established an Information Security Management System (ISMS) based on the ISO 27001 standard.

Explore our Global Information Security Policy to understand our commitment to continually enhancing the protection of our company’s information assets.

 

Anti-Bribery Policy

Our Italian legal entity, M-Cube Spa, has adopted an anti-bribery policy based on the Model 231. Over the next few years, our goal is to extend this policy to all countries we operate in, harmonized at the group level but in line with local legislations. Learn more about our commitment to ethical business practices through our  Organization Management & Control Model. 

 

GDPR and Data Protection

We are committed to protecting people’s privacy and ensuring the security of personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the GDPR and Data Protection regulations.

For detailed insights into our GDPR and Data Protection compliance measures, as well as how we handle and safeguard your personal data, please download our Privacy Policy

 

Procurement Policy

We are committed to the procurement of goods and services with a focus on transparency, fairness, and accountability. Our Procurement Policy outlines our dedication to ethical and responsible sourcing practices, ensuring that every purchase decision aligns with our core values. We believe in fostering open and honest relationships with our suppliers, promoting fair competition, and upholding the highest standards of accountability throughout the procurement process.

Download here our Procurement Policy to gain detailed insights into our commitment to ethical procurement practices.